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Zest Jemursari By Swiss-Belhotel International Surabaya, Surabaya

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From20US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jl. Raya Prapen 266, Surabaya, Indonesia

Zest Jemursari By Swiss-Belhotel International, located in Surabaya's industrial heart, offers budget-friendly accommodations with modern amenities. The hotel features both business and leisure facilities tailored for diverse traveler needs. It is situated close to local attractions like Royal Plaza Surabaya and Taman Bungkul. The establishment prides itself on high standards of service aimed at providing a crisp and refreshing stay in the bustling city.

Location

Zest Jemursari is conveniently located within the industrial area of Surabaya, ensuring easy access to major transport options. The hotel is a 15-minute drive from Plaza Marina Surabaya and a short distance to various cultural landmarks such as Mpu Tantular Museum and Surabaya Zoo. It is approximately 12.5 miles from Juanda International Airport, making transfers straightforward. Guests can take advantage of the roundtrip airport shuttle service offered by the hotel.

Rooms

The hotel comprises 128 stylish Zestrooms and 2 suite rooms, ensuring a variety of options for guests. All accommodations come equipped with air conditioning and premium bedding for enhanced comfort. Each room features a seating area and a flat-screen cable TV, alongside modern conveniences such as laptop-compatible safes. Specially designated non-smoking floors and rooms for disabled guests are also available to cater to individual needs.

Eat & Drink

Citrus Café and Restaurant serves a selection of local Indonesian and Western cuisine, providing a range of culinary choices for every palate. Guests can enjoy meals in a comfortable atmosphere that combines contemporary design with a welcoming ambiance. The hotel’s restaurant aims to satisfy the diverse tastes of both business travelers and tourists. Room service is also accessible for those who prefer dining in the comfort of their rooms.

Leisure & Business

The hotel offers free WiFi access in all areas, ideal for both leisure and business guests to stay connected. Meeting rooms are available for business travelers needing a professional setting for discussions or presentations. Additional amenities include complimentary newspapers in the lobby, a 24-hour front desk, and services such as laundry and luggage storage to enhance guests' comfort during their stay. Safety features, including smoke detectors and fire extinguishers, are also implemented for guest security.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Queen Room
Max:
2 persons
18 m² 
Bed options:
1 King Size Bed
Shower
Air conditioning
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Twin Room
Max:
2 persons
18 m² 
Bed options:
2 Single beds
Shower
Air conditioning
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King Suite
Max:
2 persons
35 m² 
Bed options:
1 King Size Bed
City view
Shower
Air conditioning
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Surabaya 3.5 mi
Airports
Juanda (SUB) 10.1 mi
Abdul Rachman Saleh (MLG) 50.7 mi
Train
Gubeng Train Station 3.3 mi
Pasar Turi Train Station Surabaya 4.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Off-site parking lot
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Adults only
  • Baggage storage
  • Elevator
  • Coffee shop
  • Vending machines

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry

Dining

  • In-room breakfast
  • Restaurant

Business

  • Meeting/ Banquet facilities

Children

  • Children's buffet

Spa & Leisure

  • Garden area
  • BBQ facilities
  • Spa & wellness center

Room features

  • Air conditioning
  • Sitting area
  • Terrace

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Jl. Raya Prapen 266, Surabaya, Indonesia
Map view
Jl. Raya Prapen 266, Surabaya, Indonesia
Nearby
Masjid An-Nur
600 ft
Mosque
Masjid Baiturrahman
800 ft
GBI Diaspora Sejahtera Surabaya
1100 ft
Masjid Al Istiqomah
1500 ft
Masjid Al-Manshur
1600 ft
Mosque
Masjid Nurul Islam
1800 ft
Mosque
Masjid Nurul Iman Margorejo Indah
1900 ft
Restaurants
Bebek Palupi Barata
3900 ft
Jl. Baratajaya XX no 110

Reviews and Ratings

Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
Clean rooms
Early check-in
Poor laundry service
Unattended front desk
6.2/10
Nice
Rooms
7.3
Location
7.8
Service
5.8
Dining
6.2
Guest reviews
6.2/10
based on 14 reviews
8.1
8.1/10 based on 63 reviews
Wesley
United States of America, January  2025
7.4/10

I had a good stay overall at this hotel. The room prices were reasonable and included a nice breakfast, which was a perk. The interior was cozy and relaxing, making it a comfortable place to rest. However, I encountered some noise issues during my stay and there were a few shortcomings with the towels and pillows that could use improvement.

Rooms
8.0
The rooms were spacious and clean, though I found the pillows to be a bit too soft for my liking. Still, the cleanliness and size made for a decent experience.
Service
7.0
The staff were polite and quick with check-in and check-out, which I appreciated. However, the security staff could improve assistance with parking issues since the lot is small.
Location
9.0
The hotel is conveniently located not too far from the airport, making it easy for transit travelers like myself.
Dining
7.0
Breakfast was included and added good value, but the towels provided were not as clean as I would have hoped.
Facilities
6.0
The facilities were generally well-kept, although I experienced some noise disturbances from construction work nearby. The ambiance was still nice and inviting.
William
United Kingdom, December  2024
6.6/10

I had a decent stay at Zest Hotel, especially appreciated the early check-in and the flexibility it offered. The rooms were clean, but I found the towels a bit worn and the pillows too thin for my liking. Overall, it was a fair value for a short transit stay but some improvements could make it better.

Rooms
6.0
The room was clean but the pillow was too thin for comfort. The towels looked a bit dirty.
Service
7.0
The staff allowed us to check in early, which I really appreciated. However, the staff at the parking area could be more helpful.
Location
Dining
Facilities
Harvey
United States of America, December  2024
7.0/10

I had a decent stay at Zest Hotel, where the staff was accommodating and the room was clean, making it a reasonably priced option for a short visit. However, there were some drawbacks, like the thin pillows and slightly dirty towels that could use some improvement. While the location is convenient for an airport transit, it wasn't entirely enjoyable due to noise from construction and kids in the corridor.

Rooms
7.0
The room was clean and tidy, though the pillow was a bit too soft for my liking.
Service
8.0
The staff were friendly and helpful, ensuring a smooth check-in and check-out process.
Location
7.0
Zest Hotel is about a 30-minute drive to Juanda airport, which worked well for my travel plans.
Dining
Facilities
6.0
Basic facilities provided comfort, but some areas like parking were a bit inadequate.
Derrick
United States of America, October  2024
6.0/10

I had an average stay at the hotel. While the early check-in was a nice touch and the location is convenient, I found the room amenities lacking, specifically the pillows and towels. The value for money is decent, but improvements in cleanliness and service would go a long way to enhance the overall experience.

Rooms
6.0
The room was spacious and had a relaxing design, but the pillows were extremely thin, and the towels looked a bit dirty.
Service
5.0
The service was hit or miss. While the staff was accommodating for the early check-in, the overall responsiveness wasn't great, especially with requests like laundry.
Location
8.0
The hotel is conveniently located not too far from the airport, making it a good option for transit trips.
Dining
6.0
The breakfast was standard and not particularly exciting, but it was included in the room price.
Facilities
5.0
Basic facilities were available, but nothing stood out as exceptional, and there were no extra amenities like a pool or gym.
Scarlett
United Kingdom, October  2024
5.4/10

My stay was a mixed bag. The hotel has basic facilities with no pool or gym, and the breakfast was just standard. The service could definitely improve, as I had to deal with slow responses and extra charges for using amenities. However, it's a decent place for those just looking for a standard place to sleep on a budget.

Rooms
7.0
The rooms were standard and clean, offering a basic sleeping experience.
Service
5.0
Service was quite lacking, especially with slow laundry and additional charges for using simple items like an iron.
Location
Dining
Facilities
5.0
The hotel offers common budget hotel facilities, but there are no extra amenities like a pool or gym.
Sean
United States of America, September  2024
6.6/10

I had a decent stay at the hotel overall. The staff was accommodating, allowing us to check in early, which was great for our transit trip. The cleanliness of the room was impressive, but the laundry service was sadly lacking, taking much longer than promised. The towels could use some improvement as they weren't as fresh as I would hope. If they can improve the service aspects, it would elevate the experience quite a bit.

Rooms
8.0
The rooms were very clean and adequately spacious for a family. I'd say they were around 24sqm, which worked well for us.
Service
5.0
The service had its ups and downs. While the staff at check-in were accommodating, I found the front desk often unattended, and the laundry service was poorly timed, taking over 24 hours.
Location
Dining
Facilities
Clean rooms
Poor laundry service
Zoe
United Kingdom, September  2024
6.0/10

I had a pleasant stay at the hotel, which was surprisingly clean and reasonably priced for a family with kids. The room size was just right, though I wish the service was more responsive. The staff were friendly, but the lack of amenities like a pool or gym was notable. Breakfast was decent, but overall, it's best for those who want a basic place to stay rather than expecting luxury.

Rooms
8.0
The room was very clean and spacious enough for my family, approximately 24sqm.
Service
5.0
The staff were friendly, but the service was quite slow and not very responsive to our needs.
Location
Dining
7.0
Breakfast was served and was quite nice given the overall price, though it didn't stand out.
Facilities
5.0
The hotel lacks amenities like a pool or gym, which was disappointing.
Samuel
United Kingdom, August  2024
6.2/10

Overall, my stay was pleasant with a clean room and a comfy bed. The location is decent, but parking can be a hassle. While the staff was polite, the service left a bit to be desired, especially with the slow laundry response. Breakfast was average and didn't impress me much.

Rooms
8.0
The room was clean, tidy, and comfortable, though the pillows were a bit too soft for my liking. It had all the basic amenities like a working AC and hot water.
Service
6.0
Staff was polite, but service could be improved, particularly with the slow laundry and lack of assistance for parking.
Location
7.0
The hotel is conveniently located, though parking was an issue as the lot is small and difficult to navigate at night.
Dining
5.0
Breakfast was quite basic and lacked variety. It was okay, but nothing special or noteworthy.
Facilities
5.0
The hotel has standard budget facilities, with nothing outstanding like a gym or pool. Just basic necessities.
William
United States of America, August  2024
6.4/10

I stayed at this hotel for a couple of nights and found it to be a decent budget option. The location was good and the interior was nice, but the service fell short in a few areas. The breakfast was basic, which I expected, but the overall atmosphere was pleasant enough for a simple stay.

Rooms
8.0
The room was clean and tidy with basic amenities, though nothing extravagant.
Service
5.0
Although the staff was polite, there were some issues with responsiveness, especially when I needed to borrow an iron or inquire about laundry.
Location
8.0
The hotel's location was convenient, making it easy to explore the area.
Dining
6.0
Breakfast was quite basic but acceptable for my needs; I didn't expect anything fancy.
Facilities
5.0
There were no standout facilities like a pool or gym, which was okay, but worth mentioning.
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